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June 1, 2022

IN THE NEWS: Canadian Tire Corporation Invests in CX Improvements

Brands like Canadian Tire understand that moments matter in driving customer behavior. But do brands grasp that friction is the greatest predictor of economic risk?

Read this and other (Month/Year) news from the Verde Group.

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 The Promise and Power at the Intersection of AI and CX (Part 2)Who’s getting it right — and wrong — in CX? 

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