Subscribe to Newsletter Skip to content
The Verde Group 20th Anniversary Logo
  • Approach
  • Solutions
  • Industries
    • Agriculture
    • Financial Services
    • Insurance
    • Logistics
    • Manufacturing
    • Pharma & Medical
    • Retail
    • Telecom & Utilities
  • Insights
  • About
  • Contact
  • Careers

About:Paula

Posts by Paula :

  • Showing Customers That You Care In 5 Subtle Ways, April 13, 2019 in Blogs and Articles
  • What Every Business Can Learn From These 3 Airports About The Customer Experience, April 1, 2019 in Blogs and Articles
  • The Verde Group Speaking at Pharma CX 2019 Summit, March 13, 2019 in In the News
  • Three things to consider when building a Net Promoter Score (NPS), March 4, 2019 in Blogs and Articles
  • Top 5 Customer Experience Mistakes to Avoid in 2019, February 25, 2019 in Blogs and Articles
  • A Special Announcement From The Verde Group: Unveiling the New and Improved Website Along With Branding Goals, February 19, 2019 in Blogs and Articles
  • 5 statistics that prove the importance of customer reward and recognition, February 11, 2019 in Blogs and Articles
  • Is Amazon Making You a Lazy Shopper?, November 5, 2018 in Blogs and Articles
  • The Customer Experience Risk – It’s What You Don’t Know That Should Keep You Up at Night, September 10, 2018 in Blogs and Articles
  • Start Small To Create a Company-wide View of the Customer, August 13, 2018 in Blogs and Articles
  • <
  • 1
  • 2

PUBLISHED WORK

  • Dynamics of Retail Customer Satisfaction The Verde Group Research with the Wharton School Dynamics of Retail Customer Satisfaction The Verde Group Research with the Wharton School
  • How to Profit from Customer Dissatisfaction Catch it, Fix It, Capitalize On It How to Profit from Customer Dissatisfaction Catch it, Fix It, Capitalize On It
  • He Buys, She Shops A Study Of Gender Differences In The Retail Experience He Buys, She Shops A Study Of Gender Differences In The Retail Experience
  • Shoppers At Risk An Annual Study of Retail Dissatisfaction Shoppers At Risk An Annual Study of Retail Dissatisfaction
  • The Shopping Mall A Study on Customer Experience The Shopping Mall A Study on Customer Experience

CATEGORIES

  • Blogs and Articles (79)
  • In the News (7)
  • Newsletters (13)
  • Research and White Papers (2)

ARCHIVES

  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2016
  • 2015
The Verde Group 20th Anniversary Logo

Toronto, ON, Canada

Denver, CO, USA

  • Privacy Policy
  • Blog

©2023 The Verde Group